How much time does it take for website migration?
Once the new server is provisioned, migration team will reach out to you within 3 hours. ETA for content transfer is based on the size of the data we are transferring. To transfer a website of 5 GB, approximate time required is 45 min - 60 min.
What information do I need to share for migration?
- Source server login details
- Details about the customizations
- Domains using SSL certificate
- Additional instructions [if any]
Will the migration team check application compatibility?
As a part of pre-migration check, we ensure that the major application versions [Apache,PHP & its module] are same/compatible in both source & destination server.
How can I test my website before pointing the domain to the new server?
You can use any of the following methods:
>>Please follow the below steps:
- Access the "https://hosts.cx" site:
>> Enter the details:
Website Name :
- Now please click //GET MY TESTING URL// button
- You will get a URL at the top. Please click on the URL
By editing hosts file in your local system:
Whom should I contact for website related coding errors post migration?
You should get in touch with your web developer for fixing any website code related issues/errors.
What should I do if my website is not working post migration?
Our migration team will recheck all server settings and help you resolve the issue(s). However, if the error on the website is related to site code or issues due to application compatibility, you should ask your web developer to check.
How long will it take for my domain to resolve from the new server?
You need to update the new Name Server/point the domain to the new server. Post DNS changes, the domains will take 24-48 hours to complete the DNS Propagation. Once the DNS changes are propagated, the website will start resolving from the new server. It is recommended you should not do any changes on the old server during propagation since the changes will not be reflected on the new server.
Will I get complete refund if I cancel within Money Back Guarantee period?
Migration charges are not refundable. In case of free migration, we will deduct the migration fees and refund the balance amount if you cancel your hosting plan within MBG period.
Please note, MBG is not applicable for Dedicated Server.