Error - "null : Command failed" while trying to modify the Name Servers for a .DE Domain name

Issue :

You may receive this error while trying to modify the Name Servers for a .DE Domain name. This error is encountered when the Name Servers that you wish to use for the .DE Domain name do not have a zone for that particular Domain name present on them.

 

Solution :

You need to create a Zone for your .DE domain name on the Name Servers that you plan to use and add the Name Servers as NS Records, prior to performing the following actions:

1. Registering a .DE domain name.
2. Adding/Modifying the Name Servers or Child Name Servers of a .DE domain name.
3. Modifying the Contact Details of a .DE domain name.
4. Moving/Pushing your .DE domain name to another Customer Control Panel Ensure that the Zone for your .DE domain name has the exact same Name Server (NS) Records as the ones you are submitting.

If the Name Servers you submit for your .DE domain name fails to display the Zone file of your .DE domain name and/or display NS Records for the Name Servers, you will not be able to Register your domain name or Add/Modify Name Servers/Child Name Servers or modify the Contact details of your .DE domain name. The system will automatically send reminders to the Customer to correct this issue. If within 30 days this issue is not corrected, your domain name would get Deleted by DENIC.

Once you have setup your .DE domain name's Zone correctly, you need to check the validity of the Name Servers for the domain name on the below link :

http://www.denic.de/en/background/nast.html

You can then come back to the Order Overview page for that Domain name within OrderBox and click the 'Recheck Domain Status' button to confirm the same with the .DE Registry.
 

In order to know more on the Name Servers and Child Name Servers related Rules, please refer to the below Knowledge Base link :

http://manage.%%Brand_Name_small%%.com/kb/answer/1132