Hostgator Knowledge Base

Educational resources you can trust.

This KB gives an insight regarding the initial setting up of a cPanel server.

Initial Setup of Linux-cPanel Server

This article helps in extending cPanel account storage across different partitions with additional SAN storage.

Extending cPanel Home Directory across different partitions

Usage of FollowSymlinks on our Shared Linux Hosting Platform.

SymLinks Settings of cPanel Linux Hosting packages

CodeGuard plans that we offer and their features

CodeGuard Plan Details

CodeGuard FAQs

This article lists the steps for accessing your CodeGuard order

Accessing your CodeGuard Order

This article will answer some of the most common queries about Office 365.

Office 365 FAQs

A contact group is a set of email addresses that you can use to send an email message or meeting invitation to everyone at once.

You can follow the steps given below to create Contact Groups for your account in Webmail.

How to create Contact Groups and add Contacts to it to use it as Distribution Lists

This article will explain you to move a domain name from one customer account to another

Moving or Pushing an Order from one Customer Control Panel to another

This article helps you to set the Email Preferences for your account and yur customers and sub-resellers for the system emails that are sent out

Email Preferences

You can easily withdraw excess funds from your Reseller/Customer Account by requesting a refund. You may only withdraw funds from your available Debit Account Balance.

Requesting Refund from OrderBox control panel

This article explains how to identify if a 60-day lock was applied on a domain name.

How to identify if a 60 days lock was applied on a domain name during a Registrant Contact Modification action

This article will guide you to modify the Name Servers of your .DE domain name when encountering the error "null : Command failed"

Error - "null : Command failed" while trying to modify the Name Servers for a .DE Domain name

Here are the steps to steps to create database and add file content in cpanel.

Steps to create database and add file content

This article describes on how to import and export databases in Plesk.

Database export and import in Plesk

This article explains how to manage databases and database users in Plesk. You can add, modify, and delete databases and users, as well as manage user database privileges.

Database management in Plesk

This article will help you with the steps on how to access the WordPress panel from your control panel.

How do I access my Wordpress Hosting control panel?

This article lists the steps for enabling and setting up the domain forwarding service

Using the Domain Forwarding Service

Domain Forwarding Service is provided free when you purchase any Product/Service.

Locating the Domain Forwarding Service Interface

This article explains the steps to manage the Domain Forwarding Services

Managing the Domain Forwarding Service for a domain name

In this article we will show you how to add a Parked, Addon and Sub-Domain to your cPanel. 
We will also see the key difference between them.

Difference between Parked and Addon domains and adding them in cPanel

Premium names are highly desirable domain names that are generally available at a higher price than regular domain names.

Premium Domains and its advantages

This article explains the registry requirements to activate a .NL domain name

DNS requirements for .NL domains

This article will give you some general knowledge about Email hosting and its terminologies.

General Information : Email Hosting

This article describes the usage of email routing option in cpanel.

Email routing in cpanel

Email spoofing is the forgery of an email header so that the message appears to have originated from someone or somewhere other than the actual source. Email spoofing is a tactic used in phishing and spam campaigns because people are more likely to open an email when they think it has been sent by a legitimate source.  The goal of email spoofing is to get recipients to open, and possibly even respond to, a solicitation.

Email Spoofing : Your account has been hacked

This article illustrates the common log file locations on a cPanel server and their purpose

Locations of Common Log Files on cPanel Servers

Due to security concerns, uploading executable files with certain extensions through FTP or file Manager is not allowed on Shared Windows Hosting (Single Domain Hosting, Multi Domain Hosting, and Reseller Hosting) Servers.

Restriction on upload of executable files under Windows Hosting

This article gives an insight into the HOSTS files which helps to preview your website before changing the dns of the website

Previewing websites using HOSTS file.

An administrator guide for G Suite that will help clients to add and manage users and groups.

G Suite administrators guide

This article will help you with the steps on how to add or delete G-Suite accounts from your Control panel.

How to Add or Delete Google Workspace Accounts from your Control panel

This guide will help you to manage your blog, SSL certificates and create your email & FTP accounts.

Getting Started with Wordpress Hosting

Getting Started with HostGator!

This article provide the information needed for Migrating Emails to Gsuite

Migrating Emails to Google Workspace

This article is your ultimate guide to install CSF on a VPS/DEDI  Linux Server

Installation and Configuration of ConfigServer Security & Firewall (CSF) on a VPS/Dedicated Linux Server

This article helps with the Plesk log locations

Understanding the logs : Linux Plesk Panel (Logs locations)

This article explains the Plesk logs and their locations