Websites are not accessible on one of the Windows Shared servers

Update : 24/1/24 1.32 PM

Dear Customer,

Our engineers fixed the issue and services are back online now.

Thank you

 

 

Dear Customer,

We are currently facing issues while accessing the websites from the below Shared Windows server: sdin-pp-wb4.webhostbox.net

Our engineers are working on it with high priority. We sincerely regret the inconvenience caused.

Please watch this thread for further updates.

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Issue with one of our Shared Windows hosting servers “bh-plesk-web2.webhostbox.net”

Update : 22/9/2023 9:00 PM IST

Dear Customer,

Maintenance has been completed and the services are back online . We sincerely regret the inconvenience caused to you.

Thanks

 

Update : 22/9/2023 8:00 PM IST

Dear Customer,

Due to some technical reasons maintenance downtime has been extended .

We shall update here once we have more details.

We sincerely regret the inconvenience caused to you.

Thanks

 

Update : 22/9/2023 6 :20 PM IST

Dear Customer,

Please be informed that our backend Engineers are taking down the server for an emergency maintenance. The expected downtime is around 2 hours starting from 6 PM IST .

We shall update here once we have more details.

We sincerely regret the inconvenience caused to you.

Thanks

 

 

Dear Customer,

We are facing an issue with one of our Windows shared hosting servers “bh-plesk-web2.webhostbox.net” due to which your Plesk panel will not be loading but still websites will be loading without any issues.

Our backend Engineers are working on with the vendor to fix the issue with Panel with high priority.

We shall update here once we have more details.

We sincerely regret the inconvenience caused to you.

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Schedule maintenance on Windows servers

Dear Customer, 

Please be advised that the following Windows hosting server will be undergoing maintenance as per the schedule and reason mentioned below. 

Server name: plesk-web14.webhostbox.net

Maintenance Window 

Start Time: 2022-08-14 20:00:00 IST 

End Time: 2022-08-14 23:59:00 IST 

Reason: OS Upgrade to Windows 2022 

Benefits of Upgrade:
 

  1. TLS 1.3: Windows Server 2022 supports the latest version of the Transport Layer Security (TLS) protocol, which provides stronger encryption and improved security for web traffic.

  2. IIS 10: Windows Server 2022 comes with Internet Information Services (IIS) version 10, which includes several new features and improvements, such as support for HTTP/2 and improved performance.

  3. Enhanced Security: Windows Server 2022 includes several new security features, such as secure boot, virtualization-based security, and Windows Defender ATP (Advanced Threat Protection), which can help protect your applications and data from threats.

  4. Improved Performance: Windows Server 2022 is optimized for modern hardware, which can deliver better performance than its predecessor. This can lead to faster response times and improved overall performance of your applications.

  5. Access to the Latest Applications: Many applications and software require the latest OS to run properly. Upgrading to Windows Server 2022 ensures that you can access the latest and greatest applications. 

 

Affected Services: 

Services or Components  Expected Downtime 
File Upload (FTP)  Restricted to 12 hours before the maintenance start time 
Email Service  2 to 3 hours during the maintenance window 
Plesk Panel 
Website Service (IIS) 
Database Service 

 

Please feel free to contact our support helpdesk in case you have any queries. 

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Issue with few of our Shared Linux hosting servers

Dear Customer,

We are facing an issue on few of our Linux shared hosting servers due to which cPanel / websites won’t be accessible at this moment.

Our engineers are working on getting this issue fixed at the earliest.

We sincerely regret the inconvenience caused to you.

Your patience during this time is highly appreciated.

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