Plesk and websites not accessible on one of the Shared servers

Update : 2/12/24 11:27 PM IST

Dear Customer,

We’ve successfully fixed the issue and the services are back online.

Thank you

 

 

Dear Customer,

We are currently facing issues while accessing the Plesk and websites from the below Shared Windows servers: mdin-pp-wb1.webhostbox.net

Our engineers are working on it with high priority. We sincerely regret the inconvenience caused.

Please watch this thread for further updates.

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Schedule maintenance on our cloud servers

Dear Customer,

 

This is to inform you that the server where your domain is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

 

Server Name:

cs-mum-6.webhostbox.netcs-mum-17.webhostbox.netcs-mum-5.webhostbox.netcs-mum-19.webhostbox.netcs-mum-24.webhostbox.netcs-mum-9.webhostbox.netcs-mum-22.webhostbox.netcs-mum-20.webhostbox.net

 

Maintenance Window:

Start time: 2024-02-12 20:00:00 IST

End Time: 2024-02-12 23:45:00 IST

 

Reason: Migrating the server’s data to a new, more hardware-efficient server.

 

Benefits of the migration:

  • Switch to the latest PHP version 8.2
  • Improved performance & security

Affected Services:

 

During the maintenance, all services hosted on the server will be down for 30 minutes

Please note that DNS changes are not required as we will be retaining the same IP address on the new server.

Please feel free to contact our support helpdesk in case you have any queries.
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Websites not accessible on one of the Linux servers

Dear Customer,

We are currently facing issues while accessing the websites from the below Cloud Linux server:
cs-mum-37.webhostbox.net

Our engineers are working on it with high priority. We sincerely regret the inconvenience caused.

Please watch this thread for further updates.

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Issue with Business email services

Dear Customer,

We are currently facing issues in accessing the Webmail panel of our Business email hosting and our server admin team is actively working on it.

We sincerely regret the inconvenience caused to you.

Please follow this space for further updates.

 

Update: 08-Feb-24 | 3:50 PM IST

The reported issue has been resolved.

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